Exam Code : 650-368
Exam Name : Cisco PSACAFE Advanced Collaboration Architecture Field Engineer Exam

$213 $199
Exam Name : Cisco PSACAFE Advanced Collaboration Architecture Field Engineer Exam
$213 $199
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Last Updated : January 16, 2014
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Question :
Which two of the following are reasons why it is important to clearly understand a customer’s business model when preparing the Cisco Collaboration Architecture proposal for that customer? (Choose two)
- It helps to link Cisco Collaboration Architecture directly to that business model.
- It presents how collaboration can increase efficiency and value creation.
- It helps to show how to improve ROI and TCO, and align them with Cisco Collaboration Architecture.
- It defines Cap Ex and Op Ex parameter for easier definition of value proposition.
Question :
In which two ways can Cisco Collaboration Architecture help improve customer satisfaction as one of the key business drivers of an organization? (Choose two)
- Cisco advance applications for mobile network providers improve mobile communications capabilities.
- Cisco support of Twitter tweets and Facebook groups helps improve effective business collaboration with customers.
- Cisco secure networking can improve customer intimacy at a distance.
- Cisco Unified Contact Center Express help create a completely new service experience for customers.
- Cisco WebEx and Cisco TelePresence help create new dimensions of collaboration processes with customer.